Job Description

Administrative Assistant, Learning And Development

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company's signature solutions, Guaranteed POWER and Perpetual POWER are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders.

Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

The Administrative Assistant, Learning And Development is responsible for creating a welcoming and highly organized office environment. They will handle clerical and administrative duties, and coordinate general administration by assisting several departments. They are responsible for clerical and organizational tasks such as file organizing and supply management, as well as ad hoc projects as needed to support the organization. They will work with various departments. This position reports to the Director of Learning And Development and has no direct reports.

Key Job Responsibilities

• Reliable attendance and punctuality.
• Manage the reception area, greet visitors with professionalism, and escort visitors to appropriate location.
• Collect, sort, and distribute incoming mail and deliveries.
• Maintain and stock breakrooms and office supplies.
• Verify appointments and professionally redirect unsolicited sales inquiries.
• Coordinate data, update course information, and research reported issues in the Learning Management System (LMS).
• Support training scheduling and email reminders for learning courses as needed.
• Schedule and manage reservations for conference and training rooms.
• Coordinate travel arrangements for employees attending training.
• Order meals for business meetings and training sessions.
• Prepare meeting rooms and conference rooms for the next day or event.
• Prepare and ship welcome packages for new hires.
• Assist with collecting content and publishing the company newsletter.
• Support Human Resources, Safety, and Training communications as needed. Other duties as assigned by supervisor.

Key Performance Measurements

• Ensure the Company is organized, on-time, and well prepared for meetings or scheduling travel.
• Timeliness and attention to detail in all key areas of role.
• An acceptable score on a Level 1 survey.
• Other key performance indicators as assigned.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay Plus incentive opportunities and overtime potential for our hourly employees!
• Full benefits package that starts day one Includes medical, dental, vision, company-paid life insurance and disability coverage.
• 401K with match
• 8 paid holidays
• Full-time Employees receive 128 Hours of PTO Annually
• Training and mentoring Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Requirements

• High school diploma or GED equivalent, required.
• Must pass a background check and drug screen.
• 2+ years related experience in a professional environment.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Capable of identifying and completing critical tasks independently and with a sense of urgency.
• Ability to handle confidential information with discretion. Strong organizational and multitasking abilities.
• Ability to organize their own work and work independently, with limited supervision.
• Proficiency in Microsoft Office and Microsoft TEAMS platforms.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships.
• Possess a keen eye for detail, and the ability to work in a fast-paced environment.
• Ability to work collaboratively with other departments.
• Possess general knowledge of safety regulations and compliance requirements. Limited travel, possible overnight travel may be required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up 50 pounds. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE) and must maintain a high level of self-awareness about their surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility locations, Concentric office space, hotels, and more. The noise level in the work environment is moderate to heavy requiring hearing protection (customer locations).

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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