Job Description

Business Performance Insights Manager Expedia Lodging & Portfolio

The Traveler Business Team has a mission to deliver the most convenient, rewarding, and memorable ways for people to travel and explore the world. This division has responsibility to build and drive the growth of our global consumer business across our Expedia, Hotels.com, Vrbo, and Portfolio brands, and across all our lines of businesses including Hotels, Vacation Rentals, Air, Car, Packages, and Insurtech.

We are looking for a Business Performance Insights Manager to join the Expedia & Portfolio team at Expedia Group. This role will be responsible for generating business performance insights for Expedia Lodging, which is the largest and fastest growing business in the Expedia portfolio, and our Portfolio brands (Travelocity, Orbitz, Hotwire, Cheaptickets, Wotif, eBookers and CarRentals.com).

This is a fantastic opportunity to join the surging travel industry and help drive the business forward while working on impactful and complex problems. You will partner closely with Finance, Analytics, Marketing, Product & Tech and Supply teams to create compelling business performance insights to help Expedia & Portfolio brands win in the marketplace.

In this role, you will:

• Own analysis of key site metrics (e.g., traffic, conversion, GBV, cancellations, take rate, GP) across multiple dimensions such as Brand, Geo, Experience (or platform), Channel, and Line of Business
• Set annual performance targets, linked with strategic initiatives, and reforecast the targets regularly in close partnership with Finance and business leads
• Monitor and drive performance towards those targets, including by optimizing spend allocation and by identifying short- and long-term underlying drivers of performance
• Prepare and deliver communications via differing vehicles, ensuring various audiences (including director+) have the right level of detail
• Establish trusted working relationships with internal stakeholders (e.g. Finance, Marketing, Analytics) and build rapport to become a trusted advisor

Experience and expectations:

• 5+ years of experience in business management, ecommerce, analytics or financial planning within the travel and/or tech industry
• Bachelor's degree or equivalent professional experience; Master's degree preferred
• Strong understanding of financial metrics, forecasting, and budgeting
• Very strong analytical and problem solving skills, with ability to generate key insights and actions for the business
• Ability to influence and collaborate with various levels of the organization
• Experience in Microsoft Excel, SQL and Tableau preferred

The total cash range for this position in New York is $119,000.00 to $166,500.00. Employees in this role have the potential to increase their pay up to $190,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests: If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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