Job Description

Scale AI delivers solutions for AI labs, enterprises, and governments, and helps define the frameworks that guide how AI serves society. As Communications Manager, Corporate & Product, you will influence how Scale shows up across the industry from company narrative and product launches to media presence and executive visibility. Youll play a key role in strengthening Scales reputation and telling compelling stories about our work at the forefront of AI.

In this role, youll support Scales corporate functions as well as our GenAI, enterprise, and Safety, Evaluations, and Alignment Lab (SEAL) teams, ensuring their work is clearly communicated to external audiences. You will partner closely with the communications and social teams, product and go-to-market groups, external partners, and senior executives to execute strategies that elevate Scales voice in business, technology, and mainstream conversations. This position reports directly to the Head of Corporate & Product Communications.

You Will

• Support corporate and product communications initiatives, including media relations, product announcements, research releases, executive visibility, crisis communications, and industry positioning.
• Identify smart opportunities to insert Scale into industry conversations by developing media campaigns, strategic plans, and press materials, including Q&As, blog posts, research releases, and briefing docs that turn technical and business nuance into clear, compelling narratives.
• Build and maintain relationships with reporters and influencers across business, technology, AI research and social media.
• Partner with teams across legal, policy, marketing, people, and product to ensure alignment and consistency in messaging.
• Contribute to the planning and execution of multi-channel communications campaigns that strengthen Scales brand and product reputation.
• Monitor media coverage and industry conversations to identify opportunities for Scale to lead and respond.
• Help prepare executives for interviews, events, and speaking opportunities.
• Track performance based on goals of the communications team and adjust strategies based on impact and feedback.

Qualifications

• 7-10 years of experience in technology communications, PR, or related fields (in-house or agency).
• Strong understanding of the technology and/or AI industry, with the ability to simplify complex technical concepts into clear narratives.
• Demonstrated success in new and traditional media relations, including securing coverage and managing press interactions, especially across new formats such as podcasts.
• Excellent writing and editing skills across formats (press releases, narrative docs, blog posts, speeches).
• Highly organized and able to manage multiple projects simultaneously in a fast-paced environment.
• Comfortable collaborating across teams and with senior executives.
• Genuine enthusiasm for AI and its potential to transform industries and society.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. Youll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:

$144,000$180,000 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision .

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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