Desktop Support Analyst Job at Robert Half, Milwaukee, WI

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  • Robert Half
  • Milwaukee, WI

Job Description

Job Description

Job Description

We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Milwaukee, Wisconsin. This role involves supporting a migration to Windows 11, ensuring compatibility and smooth transitions for client systems. The ideal candidate will have strong troubleshooting skills and the ability to collaborate effectively with IT teams and end-users.

Responsibilities:
• Manage the migration of client systems from legacy operating systems to Windows 11, ensuring seamless transitions.
• Evaluate hardware and software compatibility to meet Windows 11 requirements.
• Resolve technical issues and troubleshoot challenges that arise during the migration process.
• Configure network settings and set up endpoint devices as needed for the system upgrade.
• Partner with client IT staff and project managers to adhere to project timelines and deliverables.
• Offer guidance and support to end-users facing difficulties with the new operating system.
• Create detailed documentation of processes, technical configurations, and troubleshooting steps throughout the migration.
• Conduct testing to confirm system functionality after migration.
• Ensure all devices meet security and performance standards post-upgrade.• Proficiency in PC desktop workstation setup and support.
• Experience with Active Directory for user and device management.
• Strong knowledge of desktop hardware and software troubleshooting.
• Familiarity with Microsoft Windows 10 and Windows 11 operating systems.
• Ability to perform desktop imaging and related tasks.
• Excellent problem-solving skills and attention to detail.
• Effective communication and teamwork abilities.
• Previous experience with large-scale system migrations is a plus.

Job Tags

Contract work,

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