Job Description

Job Description

Company Background

Thank you for your interest in our company!

Mainline Fire Protection is a growing leader in Toronto’s fire protection industry. We provide comprehensive, state-of-the-art fire and life safety solutions tailored to every industry.

We sit in the "sweet spot" between large firms and independent contractors, offering the personal touch of a smaller company while providing the expertise and resources of a larger one.

This is an incredibly exciting time at Mainline—our rapid growth means that those who join us now will play a significant role in shaping the future of our company.

Why Join Mainline Fire?

At Mainline, you’re more than a number—you’re a crucial part of a team making a real difference. As a people-first organization, we recognize the strength of diversity. Our priority is to foster a safe, supportive environment where mutual respect and teamwork empower everyone to succeed.

Ready to be part of something impactful? Let’s make a difference in fire protection—together.

Position Summary:

We’re seeking a skilled Fire Alarm Technicians with a deep understanding of fire alarm systems, a customer-focused mindset, and the ability to lead by example. This role requires technical expertise, strong troubleshooting skills, and a commitment to delivering dependable, high-quality service.

Primary Responsibilities:

• Conduct inspections, tests, verifications, and repairs on fire alarm and life safety systems.
• Perform troubleshooting and resolve issues on both addressable and conventional systems.
• Install, wire, and program new fire alarm panels and devices.
• Ensure timely completion of detailed inspection reports, including identified deficiencies.
• Communicate effectively with customers, providing clear explanations and ensuring satisfaction.
• Participate in after-hours on-call rotations to provide emergency support.

Service Work & On-Call Responsibilities:

• Fire Alarm Technicians are expected to handle a wide variety of service calls, accurately diagnosing system issues and delivering effective solutions.
• Building trust and maintaining strong customer relationships are key aspects of this role.
• While on-call, technicians are responsible for responding promptly to after-hours service requests and independently addressing critical issues.

Qualifications:

• CFAA Certification (Canadian Fire Alarm Association) with a minimum of 3 years of experience.
• Conduct annual, semi, quarterly and monthly inspections on fire alarms, smoke control, elevator fire controls.
• Expertise in fire alarm systems, including troubleshooting and resolving ground faults, testing relays, auxiliary devices and correcting open circuits.
• Familiarity with wiring, programming and installation of fire panels.
• Accurately complete and submit inspection reports, detailing any deficiencies.
• Address and resolve fire equipment deficiencies as identified.
• Proficient with iPads or other mobile reporting tools; experience with Inspect Point is an asset.
• Strong written and verbal communication skills.
• Valid G driver’s license with a clean abstract.
• Residency in the GTA is preferred.

What We Offer:

• Competitive Benefits: Enjoy competitive wages, health and dental coverage, and access to insured work vehicles.
• Growth and Development: Comprehensive training, in person and through our online education portal. Tailored personal development plans, and one-on-one support to help you excel.
• People-First Culture: A supportive, inclusive workplace that values mutual respect, teamwork, and diversity.
• Team Appreciation: From team feasts to monthly hangouts with drinks, we make sure hard work never goes unnoticed. Whether it’s a big win or just an excuse to bring the crew together, we keep the good times rolling.

Job Type: Full-time, Permanent

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Company car
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Experience:

• Fire Alarm Technician: 3 years (minimum required)

Licence/Certification:

• CFAA (required)
• Class G Licence (required)

Work Location: On the road

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