IT Support Specialist Job at Safeway Tax Relief, Irvine, CA

b0NFWGFua3o2bDlyNzJpV2xyY2VUV250M0E9PQ==
  • Safeway Tax Relief
  • Irvine, CA

Job Description

Salary: $54,080 - 62,400 per year Requirements:

  • A minimum of 2 years of experience in IT support, helpdesk, or a similar technical position.
  • Proficiency in cloud platforms such as AWS, Azure, or Google Cloud.
  • Experience with cybersecurity tools and practices along with data protection and compliance.
  • Hands-on expertise with Google Admin Console and Microsoft 365 Admin Center.
  • Strong understanding of networking principles and IT infrastructure.
  • Familiarity with tools like Active Directory, TalkDesk, Krisp, and hardware troubleshooting.
  • Exceptional problem-solving skills, keen attention to detail, and timeliness.
Responsibilities:
  • I provide Tier 1 and Tier 2 technical support through various channels including phone, email, ticketing systems, and in-person assistance.
  • I troubleshoot hardware, software, and networking issues faced by end users within the organization.
  • I administer and manage cloud platforms such as AWS, Google Cloud, and Microsoft Azure.
  • I support and uphold cybersecurity protocols along with data protection policies.
  • I manage user accounts, devices, and permissions in Google Workspace and Microsoft 365.
  • I assist with IT infrastructure tasks, including monitoring networks, implementing upgrades, and performing maintenance.
  • I lead or support internal IT projects and drive process enhancements.
  • I train users and create documentation regarding technical tools and best practices.
  • I monitor, maintain, and troubleshoot company servers to guarantee optimal uptime and performance.
  • I respond swiftly to server shutdowns, crashes, or service interruptions to restore operations with minimal disruption.
  • I identify root causes of server failures and implement long-term corrective actions to prevent future occurrences.
  • I manage system alerts, error logs, and notifications to proactively mitigate potential shutdown risks.
  • I conduct routine maintenance, updates, and system checks on both physical and virtual servers.
  • I collaborate with network administrators and IT management to ensure proper server configurations and backups.
Technologies:
  • AWS
  • Active Directory
  • Azure
  • Cloud
  • Hardware
  • Support
  • Microsoft 365
  • Network
  • Office 365
  • DevOps

More:

At Safeway Tax Relief, we are a prominent entity in the tax resolution sector, dedicated to assisting Americans in overcoming their state and IRS tax hurdles. Our diverse, high-performing workplace thrives on innovation, teamwork, and a commitment to continuous development. We celebrate our team with engaging events and volunteer initiatives, fostering a collaborative environment where everyone can grow and succeed together.

We are currently looking for a proficient and driven IT Support Specialist to join our team in Irvine, CA. Reporting to the Director of Information Technology, this position plays a crucial role in maintaining and enhancing our IT systems, infrastructure, and support operations. The ideal candidate is technically adept, innovative, reliable, and capable of thriving in a fast-paced, collaborative setting.

If you are eager to apply your technical skills and innovations to make a difference, we encourage you to join our team and advance your IT career with us. We offer a competitive salary range of $26 - $30 per hour, based on experience, along with benefits including paid time off and opportunities for professional development. Join us and be part of an award-winning culture that values teamwork and community involvement.

last updated 42 week of 2025

Job Tags

Hourly pay, Full time, Work at office,

Similar Jobs

Sanford Health

Pharmacist - Retail / Community | Bemidji - Full Time Job at Sanford Health

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated...

Pierce General Agency

Insurance Agent with Training Job at Pierce General Agency

 ...Description Job Description Benefits: Client Leads Medical Insurance Life Insurance Disability Retirement Why Driven...  ...children. He enjoys playing golf, outdoors activities and traveling. Vision for Growth: Passionately dedicated to transforming... 

Talent Corps

Sr. Electrical Project Manager Job at Talent Corps

 ...Job Description Job Description Job Title: Senior Electrical Project Manager Location: San Antonio, TX (Covering all of Texas) Overview: Our client, a leading electrical contractor with a strong presence across Texas, is seeking an experienced Senior Electrical... 

Language Trainers

Language teacher - Japanese | ID1064087 Job at Language Trainers

 ...Language Trainers is a successful language training company working with freelance teachers of 70different languages in hundreds of...  ...Language, Anytime, Anywhere! We are currently looking for a Japaneselanguage teacher for oneof our clients in Orlando . Reference... 

MultiTech Systems

Full-Time Data Entry Clerk-Remote Job at MultiTech Systems

Position Overview: We are looking for a detail-oriented and highly organized Data Entry Clerk to join our remote team. This role involves managing and entering data accurately into systems, ensuring data integrity, and maintaining confidentiality. The ideal candidate...