Job Description

Polaris Law Group is looking for an empathetic, detail-oriented Legal Intake Specialist to join our expanding team in Creve Coeur, MO. If you’re someone who thrives in a fast-paced environment, enjoys helping others, and has exceptional communication skills, this is your chance to contribute to a mission-driven firm that makes a real difference for families.

In this role, you’ll be the first point of contact for potential clients seeking our estate planning and elder law services. You’ll play a crucial part in ensuring a smooth, positive experience for clients from the very first phone call and throughout their journey with us. If you’re ready to work alongside a passionate team of legal professionals and grow your career, we want to hear from you!

Why Polaris Law Group?

• Make a Difference : Your work will have a direct impact on families by helping them navigate important decisions and protecting their futures.
• Professional Growth : We’re a firm that invests in its employees, providing opportunities for growth and development within the legal field.
• Supportive Team : Join a friendly, compassionate, and collaborative team that values your contributions and fosters a positive work environment.
• Competitive Compensation : Earn a competitive hourly wage of $20 - $23, with opportunities for growth as you make a lasting impact on clients and the firm.

What We Offer:

• Paid Holidays & Generous PTO : Take the time you need to recharge.
• Health Insurance : Comprehensive coverage for you and your family.
• Retirement Savings : Employer-matched 401(k).
• A Positive, Team-Oriented Culture : A supportive environment where your contributions are valued.
• Professional Growth : Opportunities for career advancement and personal development.
• A Mission-Driven Company : Feel good knowing your work has a direct, positive impact on clients’ lives.

$20 - $23 hourly

• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard

• Customer service or sales experience a plus
• Possesses outstanding communication skills and sense of empathy
• Familiarity with case management and CRM systems a bonus
• Solid data entry, spreadsheet management, and computer skills
• Proficiency with Microsoft Office products, especially Microsoft Excel
• Previous legal experience a plus
• High school diploma or equivalent required; Bachelor’s degree preferred

Ready to Join Us?

At Polaris Law Group, we’ve been helping families secure their futures since 2013. If you’re passionate about delivering outstanding service, eager to learn, and ready to contribute to a team making a difference, we want to hear from you.

Why Join Our Firm?

• You’ll be trusted to run with things, without micromanagement
• You’ll see real impact from your work as you help families across Missouri
• You’ll join a growing, supportive team that values process, purpose, and people
• You’ll have clear goals, structure, and space to grow

Ready to Apply?

If you’re detail-oriented, technically capable, and excited about working for a law firm that serves real families, not corporations, then we’d love to hear from you. Apply today.

Compensation details: 20-23 Hourly Wage

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