Job Description
We are looking for a highly motivated and detail-oriented Live Chat Agent to join our customer support team. As a Live Chat Agent, you will be the first point of contact for customers reaching out through our website or app. You will be responsible for providing fast, accurate, and helpful responses to inquiries, resolving issues, and ensuring a positive customer experience.
Responsibilities
* Respond promptly and professionally to customer inquiries via live chat.
* Provide accurate information about products, services, orders, billing, and policies.
* Resolve customer issues efficiently or escalate them to the appropriate team when necessary.
* Maintain up-to-date knowledge of company products, promotions, and systems.
* Log and track customer interactions and feedback using CRM or ticketing tools.
* Meet or exceed performance metrics such as response time, customer satisfaction, and resolution rate.
* Identify opportunities to improve customer experience and report recurring issues to supervisors.
Requirements
* High school diploma or equivalent
* Prior experience in customer service or live chat support is preferred.
* Excellent written communication and typing skills (speed and accuracy).
* Strong problem-solving and multitasking abilities.
* Tech-savvy with the ability to learn new systems quickly.
* Ability to stay calm and professional in high-pressure situations.
* Flexible availability, including evenings, weekends, and holidays (if applicable).
Compensation details: 30-35 Hourly Wage
PIa0a2b7db0cdd-25405-38343201
...real estate brokerage firm built on exceptional service is seeking an experienced, highly organized, and forward-thinking Director of Operations to oversee and elevate the operational heartbeat of our fast-paced, high-performing team in Lake Zurich. The Director of Operations...
...evident in our products, which reach a worldwide market in the mining, construction, tire service, railroad, and utility industries.... ...member. \n \n Basic Qualifications: \n Minimum of 1 year experience in welding. \n Basic blueprint reading. \n Ability to...
Share this job:Golf CourseSuperintendent10 June 2025Category: Golf Course Superintendent JobsCountry: USAState: LouisianaApply for this job.Click the button below to apply for this job.Apply NowAlready have an account? Log in firstGolf Course Superintendent...
...way we do business. Your greatest work is ahead! The Civil Environmental & Infrastructure Portfolio at Leidos currently has an opening for... ..., software developers, database administrators, data managers, GIS operators) in the development, testing, and maintenance of new...
...cancer therapies, sophisticated technologies, and patient-driven research to deliver the best possible treatment in state-of-the-art... ...proud of them! The area boasts year-round entertainment, leisure, sports, music, festivals, dining, shopping, and much more. From our nationally...