Job Description

Job Description

Job Description

Production Floor Administrator – Manufacturing Support

The Opportunity:

The Production Floor Administrator is responsible for managing the flow of orders across manufacturing, ensuring that purchase orders, waxes, molds, and job cards are accurately matched and released to production in the correct sequence. This role supports efficiency and accuracy by tracking job progress, troubleshooting workflow issues, and maintaining clear communication between planning, production, and quality teams.

The position also serves as a professional bridge between Sales and Manufacturing , ensuring alignment on order requirements, priorities, and timelines. As experience grows, this role can progress from order entry and routing to advanced workflow management and process improvement responsibilities .

What You’ll Do:

• Receive, log, and verify job orders; ensure all paperwork matches corresponding waxes and molds before release.
• Route and push jobs to the appropriate production area according to established schedules and priorities.
• Track and update job status in systems or manual logs, ensuring real-time visibility of work in progress.
• Identify and flag missing or mismatched purchase orders, waxes, or molds for correction.
• Troubleshoot workflow interruptions such as missing components, mold shortages, or stalled production jobs.
• Communicate proactively with Sales, Planning, and Production teams to align expectations, resolve discrepancies, and provide timely updates.
• Support continuous improvement by identifying process bottlenecks and recommending workflow enhancements.

What you’ll Need:

• Strong organizational and multitasking ability; capable of handling multiple priorities in a fast-paced environment.
• Professional communicator with strong interpersonal skills and the ability to bridge departments diplomatically.
• High attention to detail in verifying and matching documentation and physical components.
• Basic understanding of ERP/MRP systems or production tracking software.
• Effective problem-solving and follow-through skills.
• High school diploma or equivalent required.
• 1+ year of experience in manufacturing, production support, or administrative roles preferred.
• Familiarity with manufacturing processes or production order management is a plus.

Schedule/Environment/Physical Requirements:

• Manufacturing Environment
• Ability to work FT M-F 7:30 AM- 4:00 PM
• Ability to sit and stand for long periods of time. Ability to bend, stoop, lift, reach, twist and walk on a regular basis throughout shift. 
• Ability to lift up to 50 lbs. occasionally with assistance.
• Rio Grande is a Metal-Free environment in our operations areas.

The successful candidate will enjoy a rewarding, challenging, and principled work environment. For more information about us please visit:

Diversity, Equity, Inclusion and Belonging:

Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions.

The Reward:
Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes:

• Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine
• 401(k) matching program
• Paid time-off benefits, plus an additional seven paid holidays
• Paid life insurance and optional additional life insurance
• Long-term and short-term disability
• Flexible spending account
• Pet insurance
• Tuition reimbursement
• On-site gym and company wellness program
• Bereavement leave
• Employee discounts at Rio Grande
• Local and national discounts on various travel and entertainment
• Competitive compensation, including an opportunity to share in the profits

Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within.

The Company:
Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R’s, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment.

Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components—both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.

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