Job Description

Overview

As a TAG IT Manager, you will act as a customer service representative for command personnel on both the Non-classified Internet Protocol Router and Secret Internet Protocol Router networks.

The Ascendancy Groups Mission : To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.

Note : This position is contingent upon contract award.

Security Requirement

• A SECRET security clearance is required.

Roles And Responsibilities

• Maintain updated Outlook distribution lists on both networks.
• Maintain updated security group lists on both networks.
• Provide assistance in submitting Consolidated Service Desk (CSD) requests for command.
• Review and process network account requests for command personnel.
• Provide assistance and recommendations to commands SharePoint portals.

Requirements

• Possess a valid state drivers license.
• Must be able to operate a Personal Computer (PC) with common/standard business software programs.
• Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint (minimum 3 years experience in Microsoft Office programs).
• Must be able to communicate clearly and effectively with others, both verbally and in writing.
• Must be able to enter data into multiple databases accurately.
• Preferred prior experience in NSW/SOCOM network structure and function.
• Must complete, maintain training and certification requirements for network access.
• Preferred working knowledge of SharePoint 2013 or 2016.

Job Tags

Similar Jobs