Online Chat Support Clerk Job at ValueAdd Research and Analytics Solutions LLP, Charlotte, NC

cENvV2JYWXg0bGxxNUdDZWtyNFpTMnJ1M3c9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • Charlotte, NC

Job Description

This is a remote position.

Job Title: Online Chat Support Clerk

About the Role:

We are seeking a dedicated Online Chat Support Clerk to join our team at ValueAdd Research and Analytics Solutions LLP. In this role, you will play a crucial part in providing exceptional customer service through online chat support. If you are a proactive problem solver with excellent communication skills, we want to hear from you!

Responsibilities:

  • Respond to customer inquiries and provide support via online chat
  • Resolve customer issues in a timely and professional manner
  • Escalate complex problems to the appropriate team members
  • Maintain accurate records of customer interactions
  • Collaborate with other departments to ensure customer satisfaction

Requirements:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in customer service or a related field is a plus
  • Familiarity with online chat platforms

Qualifications:

  • High school diploma or equivalent
  • Proficiency in MS Office applications
  • Ability to work in a fast-paced environment
  • Attention to detail and accuracy

Benefits:

  • Competitive salary
  • Opportunities for career growth and development
  • Dynamic and supportive work environment
  • Health and wellness benefits


Job Tags

Full time,

Similar Jobs

Second Harvest of Silicon Valley

Grant Writer Job at Second Harvest of Silicon Valley

Overview Grant Writer will be an equal partner of the Foundation/Grants Team and responsible...  ...the mission of a food bank.Ability to travel locally to meet funders as needed....  ...on department need. An employees regular remote work site should be within driving distance... 

Walking Paws Rehab

Administrative Assistant at Pet Physical Therapy Practice Job at Walking Paws Rehab

 ...turning over rooms, and cleaning. 30 percent of your day may be assisting in diagnostics and treatments. You may assist doctors with...  ...bandage changes, wheelchair fittings, and performing fiberglass casts. Everyone on our team is cross trained to help each other out wherever... 

Novant Health

Registered Nurse c Job at Novant Health

 ...Forsyth Medical Center. As a Registered Nurse on this unit you will care for patients coming...  ...part of an environment that fosters team work, team member engagement and community...  ...your RN nursing license has been inactive, retired or lapsed for five years or more and you... 

CEEUS, Inc.

Industrial Engineering Intern Job at CEEUS, Inc.

 ...Job Description Job Description Industrial Engineering Internship Company Overview Organized in 1974 by electric cooperatives in South Carolina, CEEUS, Inc. is a corporation whose members are electric cooperatives in the Eastern region of the United States. CEEUS... 

Redner's Warehouse Markets

Convenience Store Clerk *2nd Shift Job at Redner's Warehouse Markets

POSITION TITLE: C-Store ClerkDEPARTMENT: Convenience StoreREPORTS TO: C-Store Manager/Co-ManagerFLSA STATUS: Non-ExemptJOB SUMMARY:To operate the cash register efficiently and courteously in a manner that conforms to company policies and procedures.ESSENTIAL JOB FUNCTIONS...