Job Description

Patient Access Representative - Anderson

Join to apply for the Patient Access Representative - Anderson role at Cincinnati Childrens

Location

Anderson Primary Care Full time

Job Responsibilities

• Safety Ensures patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions for patients who have infectious disease indicators.
• Customer Service Provides assistance and services to patients, families, staff, and external agencies in the accurate completion of patient registration, admission, and scheduling. Investigates and resolves customer requests, questions, or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
• HIPAA/Confidentiality Maintains confidentiality and safeguards patient/family personal medical and financial information at all times during collection, use, and storage. Accesses only information and records necessary to perform the responsibilities of the position.
• Compliance Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH).
• Revenue Cycle Support Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information, and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

Job Qualifications

• High school diploma or equivalent.
• No directly related experience.

Benefits

• Medical coverage starting day one of employment.
• Competitive retirement plans.
• Tuition reimbursement for continuing education.
• Expansive employee discount programs through our many community partners.
• Shift differential, weekend differential, and weekend option pay programs for qualified positions.
• Support through employee resource groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUALLGBTQA Resource Group, JuntosHispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group.
• Physical and mental health wellness programs.
• Relocation assistance available for qualified positions.
• Benefits may vary based on FTE status and position type.

About Cincinnati Childrens

At Cincinnati Childrens, we come to work with one goal: to make childrens health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Childrens.

Cincinnati Childrens is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.

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