Job Description

This range is provided by gategroup. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100,000.00/yr - $110,000.00/yr Direct message the job poster from gategroup About us Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe. Job Summary Responsible for assuring Quality and Food Safety compliance in assigned operations region. Actively leads improvements and implements risk mitigation solutions in assigned work region partnering with corporate team to drive improvements. This individual will work collaboratively with units and QHSSE leaders within the region to drive gate group’s strategy and plans to achieve world-class Quality and Food Safety performance. Leads implementation and improvement projects in the areas of food safety and quality. This role analyzes non-conformities and defects and assesses compliance trends and patterns, creating strategies for defect detection, correction, and prevention. This position will report directly to the Managing Director of assigned operational region. Benefits Paid time off 401k, with company match Company sponsored life insurance Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Employee Discounts Main Duties and Responsibilities Drive a culture of prevention and excellence by using data and metrics to identify potential risks, track performance, and implement proactive measures to reduce defects and non-compliance in your assigned region. Drive the successful attainment of assigned regional quality and food safety goals, objectives, and key performance indicators to align with organizational priorities and regulatory standards. Monitor, analyze, and communicate food safety and quality trends, compliance metrics, and improvement opportunities to internal and external stakeholders. Partner with operational units and corporate team to integrate sustainable and scalable quality and food safety solutions into daily workflows and long-term planning. Collaborate with cross-functional teams, including Corporate Quality and Food Safety, HR, Operations, Procurement, and Customer Service, to identify and mitigate potential food safety and quality risks. Ensure compliance with all applicable local, state/provincial, and federal food safety regulations (e.g., FDA, USDA, HACCP, PHAC) and company standards. Oversee the timely investigation of food safety or quality-related issues from your assigned region, support root cause analyses, review PDCA process and corrective and preventive actions to address non-conformities effectively and verify effectiveness of action plans. Oversee the execution and milestones of key initiatives and special projects aimed at enhancing food safety and quality systems, such as HACCP plans, allergen management, and supplier quality assurance. Provide technical expertise and operational support to unit leaders to address quality and food safety challenges and ensure adherence to company standards. Provide strategic leadership and guidance to Quality and Food Safety managers and/or representatives, through mentorship, coaching, and development programs. Qualifications Education: Bachelor’s degree in food safety, quality management, or a related field. Relevant and extensive work experience may substitute for the degree requirement. Work Experience 5+ years of food manufacturing, ingredient manufacturing, or similar regulated manufacturing experience in quality and food safety. Airline and/or food industry experience preferred. A proven track record of successful results. Proven experience in field implementation of food safety and quality processes aligned with ISO standards Technical Skills Certifications in food safety or quality management desired but not required. Working knowledge of Microsoft Office applications. Strong knowledge of Food Safety and Quality standards. Lead Auditor certification in GFSI or similar quality standards preferred. Core Competencies Required Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods, and quality auditing. Technical understanding of airline-specific specification requirements, systems, and tools related to catering operations. Basic lean, Six Sigma knowledge, and continuous improvement understanding is a plus. Language / Communication Skills: Effective oral and written communication skills Job Dimensions Geographic Responsibility: NA Type of Employment: Full-time Travel %: up to 50% Exemption Classification: Exempt Internal Relationships: all internal departments External Relationships: Suppliers and external customers Work Environment / Requirements of the Job: Regular Office Environment, may spend some time working in food storage rooms. Budget / Revenue Responsibility: NA Gategroup Competencies Required to be Successful in the Job Thinking – Information Search and analysis & problem resolution skills Engaging – Understanding others, Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability, take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. #J-18808-Ljbffr gategroup

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