Job Description

Job Description

Job Description

Salary: 90,000-120,000

Are you an engineer at heart who gets fired up by solving problems, wowing customers, and making cool stuff happen? At G&G, were looking for someone who loves the blend of creativity, design, technical challenge, and customer impact. If youre driven by efficiency, innovation, and the thrill of seeing your ideas come to life, youre going to love this opportunity.

As a Sales Engineer youll help customers understand, adopt, and implement our advanced lighting technologies. Youll also act as a technical advisor on the sales team, ensuring customers receive tailored, technically sound solutions that meet their specific needs. This role supports pre-sales engineering, solution design, product training, and ongoing technical guidance throughout the customer journey.

Who will I report to? Sales Leader (CEO in interim)

Salary: $90,000-$120,000

Location: In-person (Ballston Spa, NY), travel required

What roles am I accountable for?

1. System Design & Applications Engineering (55%)

• Develop and refine lighting layouts, calculations, and control schematics
• Engage with customers to understand application challenges and goals
• Listen actively to customer issues and desired outcomes to recommend tailored solutions
• Identify available products or creative methods to accomplish customer objectives
• Recommend optimal product solutions based on performance, application, and ROI
• Provide guidance on installation methods and integration with customer systems
• Serve as the primary technical resource during pre-sale engagements
• Assist with the preparation of detailed proposals, system layouts, and technical documentation

2. Sales Enablement & Training (25%)

• Support sales team and independent reps with technical insight, tools, and documentation as needed
• Provide training on new products, technologies, and system design best practices
• Create sales support materials (FAQs, competitive comparisons, performance charts)
• Collaborate with marketing and product teams to create customer-facing materials

3. Post-Sale Support & Continuous Improvement (20%)

• Provide transition support from sales to operations and project teams
• Troubleshoot and resolve technical issues in coordination with engineering
• Collect and relay field insights, recurring challenges, and customer feedback to inform product development and innovation
• Identify opportunities for improvement in tools, processes, and customer engagement, helping shape future offerings and enhance overall customer experience
• Proactively suggest enhancements to existing products and contribute ideas for new features based on user behavior and needs
  

What does success look like?

Success in this role means delivering technically sound, customer-centered solutions that drive sales growth and ensure customer confidence. You enable the sales team to close deals faster by simplifying complex concepts and building trust with customers through technical credibility and service excellence.

How do we show up every day?

Positive Attitude - See challenges as growth opportunities. Keep an optimistic mindset. Create an uplifting environment.

Above and Beyond - Genuine care for our customers and team - exceeding expectations.

Always Learning - Problem-solvers who continuously learn. Insatiable thirst for personal & professional growth.

Gets It Done (GSD) - Fast-paced, follow through on commitments.

Detailed Oriented -Intentional and dedicated to excellence in all that we do.

What will I need to succeed?

• Must align with our Core Values
• 3-5+ years of experience in sales engineering, applications engineering, or technical sales support
• Bachelors degree in Mechanical, Electrical, or Computer Engineering or Engineering Technology degree
• Ability to travel up to 25% to various customer locations throughout the US
• Exceptional written and verbal communication skills; ability to explain technical concepts clearly
• Proficiency in layout and design tools (e.g., Visual, AGi32, Revit, AutoCAD, or similar)
• Familiarity with CRM, quoting tools, and sales support platforms
• Proven ability to work cross-functionally with sales, engineering, and operations
• Bonus: Experience with industrial, commercial, or architectural lighting applications

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