This role is responsible to efficiently direct and supervise the activities of all Coffee Shop associates to provide a high standard of customer service to all guests and to achieve the sale and profit goals established for the department; to ensure that the work shifts of all department associates contribute to the financial best interest of the store. Complete all other duties as assigned in a timely manner. Order and maintain inventory control to ensure freshness, product quality and turnover. Check and verify receivables for amount, quality, count or weight, condition and store in appropriate areas. Brew, mix, blend beverages according to set standards. Handle spoiled/damaged products per established guidelines. Train others to perform all department activities and functions, including suggestive selling techniques. Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels. Have familiarity with all products carried in the department; know differences in price, taste, preparation, use etc. Prepare food items according to procedures. Maintain a clean, attractive and well stocked department. Additional responsibilities may be assigned as needed. Requirements include high school graduate or equivalent (GED), proficient computer skills (email, spreadsheets, etc), ability to read, write, comprehend, and interpret documents, accounting/bookkeeping skills, interpret/analyze financials, develop/manage budgets, delegate/direct/implement, suggestive selling/knowledge of products, and being detail oriented. Physical requirements include lifting/moving up to 30 pounds frequently and up to 50 pounds occasionally, standing and walking for extended periods, bending, stooping, twisting and turning frequently, exposure to varied temperatures and outside weather conditions, and working in a low to moderate noise environment. Travel requirements vary by assignment. SpartanNash offers a robust and competitive Total Rewards benefits package and is an Equal Opportunity Employer committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. Work visa sponsorship is not available for this position.
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