Job Description

Job Description

Join UPMC Northwest as a Manager, Laboratory and lead a high-performing team in a dynamic, patient-centered environment! In this key leadership role, you’ll oversee laboratory operations, foster a culture of excellence, and drive collaboration across departments to support quality care. UPMC Northwest offers a strong foundation of skilled, educated staff and continues to invest in capital improvements and cutting-edge IT technology to support innovation. As the steward of department culture, you will shape the future of the lab while advancing organizational goals. We offer a comprehensive Total Rewards benefits package designed to support your personal and professional well-being. Previous leadership experience is preferred, and a passion for teamwork and continuous improvement is essential. This is more than a management role—it’s an opportunity to make a lasting impact within a forward-thinking health system. Join us and help lead the way in transforming laboratory services at UPMC.

In this role, there is the opportunity to - 

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• Oversee daily laboratory operations to ensure accurate, timely, and compliant diagnostic testing.
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• Ensure adherence to all applicable hospital policies, regulatory standards, and accreditation requirements.
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• Develop and implement short- and long-term goals aligned with system-wide strategic initiatives.
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• Supervise laboratory staff, including hiring, training, scheduling, and performance evaluation.
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• Maintain documentation and compliance for quality control, quality assurance, and proficiency testing programs.
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• Monitor key performance metrics and recommend improvements in testing, service, and workflow efficiency.
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• Collaborate with Laboratory Director and other leaders to optimize cross-site operations and resources.
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• Facilitate continuing education and professional development for laboratory personnel.
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• Manage departmental budgets, capital equipment, and operational spending within defined limits.
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• Investigate and resolve laboratory-related complaints, safety issues, and non-compliance incidents.
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• Implement new testing methodologies and technologies in collaboration with clinical stakeholders.
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• Maintain a safe laboratory environment following hospital and regulatory safety protocols.
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• Participate in policy development and ensure staff compliance with current procedures and guidelines.
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• Represent the laboratory on hospital or community committees to support institutional goals.
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Required

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• Bachelor's degree in Medical Technology, Medical Laboratory Science or equivalent discipline
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• Six years of experience in laboratory operations required, including two or more years in a supervisory or leadership capacity preferred
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• Analytical and organizational ability necessary to provide effective operational, administrative, financial and personnel management in assigned areas
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• Interpersonal abilities necessary to deal effectively with all levels of Hospital staff and physicians and to direct assigned personnel
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• Superior verbal and written communication skills
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• Demonstrated proficiency in computer applications
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Preferred

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• Advanced degree in Management / Business Administration
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• Experience in a clinical laboratory environment
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Licensure, Certifications, and Clearances:
New York license preferred for NY locations. Am Society of Clinical Pathology (ASCP) certification (or equivalent) preferred.

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• Act 34
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UPMC is an Equal Opportunity Employer/Disability/Veteran

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